The cat is finally out of the bag and the ugly truth regarding +General Motors approach to replacing Michelin tires cracked due to cold weather has reared its ugly corporate head.
When the first tires started cracking during winter of 2014, GM refused to replace the damaged tires claiming the damage was strictly COSMETIC, without affecting occupants safety in any way. Although in certain instance, the replacements were authorized by GM in certain cases but only as an exception.
However, as the next winter approached and temperatures hit unprecedented lows that continued for months, the problem bacame much worse, especially with the introduction of the newest "flagship" C7 Z06 that happened to wear much wider and much more expensive versions of Super Sport and Cup 2 tires. In facf, the problem became so bad that Michelin took a very rare approach of issuing a statement acknowledging the cracking issue, along with identifying the cracks as a safety issue, unlike the bullshit publicized by GM. Furthermore, Michelin pointed its finger at GM as the cause of the problem due to GM's insistance on producing Corvettes equipped with these tires after trying its hardest to ignore the issue, GM finally acknowledged the problem and supposedly committed itself to remedying the problem, keeping the buyers happy or so everyone thought...
Here is how the real world and the same ole shitty GM customer service strategy works in real life:
1. The cracked tires are replaced by GM only when damage takes place between Bowling Green UAW shithole and ORIGINAL point of purchase designated dealer. Thus, for the buyers using so called courtesy delivery option, the involvement of GM is no longer an option, with the original dealer arranging for courtesy delivery being liable for the damages to the tires.
2. GM no longer honors warranty claims for tires damaged after customer picks up the car and decides to drive it home from the dealer during cold weather and thereafter since not just driving but even moving the GM finest invalidates the warranty on the tires.
The real kicker here is the fact that there is still many Corvettes produced during the winter either hung up in the delivery process between the factory and purchasing dealers or cluttering the dealer lots unsold. Either way, if there was a text book example of BUYER BEWARE scenario, General Motors just managed to redefine it.
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