As the catastrophic failures of Corvette C7 Stingray engines continues, the repair nightmares and horrible General Motors customer service increase

 If growing quality and fit and finish problems were not bad enough on this so called "bargain" high performance car, the newest generation of Chevrolet Corvette is quickly becoming a true embarrassment to General Motors, with cars routinely destroying their engines left and right (optimistically assuming that +General Motors pays attention to customer relations and buyer feedback, of course).

Now, engine problems are not all that uncommon with any car manufacturers, especially with a new model.  However, what sets the newest Corvette apart from its self imposed competitors (+Tadge Juechter loves to benchmark Porsche 911 as the imaginary competitor) is the absolutely inexcusable and truly scary level of customer service that comes with the newest Corvette.  In fact, relying on GM and its customer service while trying to pick up the pieces of a mess that just recently was a pride and joy of the newer owner amounts to nothing less than prolonged mental anguish, with the buyers most likely seeking professional mental help, after the ordeal is over.

Here is a cautionary tale of one owner, who apparently had been saving up his money to buy his dream ride only to wake up in a nightmare that is unlikely to end anytime soon.

Before I say all of this I love my car. This is my second Corvette and I saved over 3 years to trade my old one in for this one. It was a great car. It kills me to even write this one. Aug 18th: I was driving my new 2014 C7 convertible to work and I heard a squeal and a large pop. I was on the interstate with the engine turning less than 1800 RPMs. The engine went dead and the car left me stranded on the side of the road. The car was broke in properly. This car was only 3 months old with 3,645 miles. It was never tracked or run hard. For that matter it never was parked outside. Aug 25th: The reason for the motor failure was due to one or maybe two spun rod bearings. The dealer called me and says that they are replacing the crankshaft, #6 rod, and all of the bearings. There should be no reason to have this type of heart transplant on a new car. I really did not know how they will clear out all of contamination from the motor and pumps. Sept 15th: Dealer got all of the parts and started to tear down the motor. Found #5 cylinder was damaged due to rod bearing issue. Dealer was told to replace the engine. Sept 22: GM Tech is getting the motor back for analysis. Said they had to find out the cause. They told the dealer to replace all parts that carry or hold oil. All lines, housings, pumps etc.. Should have a complete new engine from the factory. Thank goodness. I was very uncomfortable with them rebuilding the bottom of the motor and the possible debris in the pump or other parts of the motor. My actions: Called the 1-800 GM service and I was told someone would call in 72 hours. That did not happen. After a week, I wrote an email to GM VP of operations and 5 days latter finally got a response. I got a case number. 1-1355983944. Called back but they did not back down from rebuilding the bottom of my motor in a car with 3,600 miles. Really was not comfortable with it. Got lucky with the cylinder damage. Getting complete new motor. GM finally stepped up. My mistake: I took the car to a dealer that was close thinking it was simple issue. My original dealer I purchased the parts was not interested in helping with someone else's service work. The new dealer service center was going to fix only what GM said to. Nobody was fighting for me or addressing my contamination concerns. I was lucky there was cylinder wall damage and GM finally told them to replace everything. I would take it back to my purchasing dealer if I had it to do over. I just thought it would be something simple. I think I would have got more support from that dealer to GM. GM was listening to dealer service but not listening to me. Car is going to be done for about 45 days or more. But at least I will have a new motor. I can only hope I do not have residual installation issues. I wonder if it can be a collector being assembled in Memphis.  Hopefully I will have some top down weather left this season. Hope no one else has to go through this but if you do maybe it will help another Vette owner.  This is a real horror story, with General Motors treating the customer in the worst possible way, with the absolute lack of professionalism, compassion and business ethics. The fact that the GM did not even consider an automatic replacement of the entire engine from the get go and instead chose to subject the buyer to truly aggravating "engine investigation" process on a brand new car, with so few miles should be the only red flag for anyone considering buying the newest Corvette.  What makes it even worse is the fact that nobody in GM even bothered to follow up on the initial claim and provide a minimum level of comfort to someone who just learned the hard way what piece of shit his money bought. To make the matters truly disgusting is the fact that it will take GM dealer FORTY FIVE DAYS to replace the engine, while the buyer will be most likely stuck driving   econo POS from GM, assuming GM will actually even do this and give this customer a loaner car.  Of course the owner will be stuck making payment and paying insurance on a car that will not be in his possession for months to come. IF GM was a caring company, following on its assurances of treating customers right, this piece of shit that will be most likely banged up at the dealership, rotting away in the parking lot would be already replaced with a brand new car, plain and simple. But... the customer could not even get a new engine instead, had it not been for the rest of this junk called LT1 falling apart, the best he would get would be failed parts replaced, with other parts waiting to break next, especially since there would be plenty of metal debris left in this "fixed" engine to build another one. The truly scary part is that even with this engine replaced, assuming it is better than the destroyed one, there are countless possibilities of the dealership botching the engine swap and very likely destroying the replacement in the process. One thing is certain here:  the best way to avoid problems with Stingray (and Z06) is to avoid buying one.  Life is too short to spend it trying to patch a piece of shit that falls apart just from looking at it. With a "bargain" like C7, a skilled lawyer and access to high quality mental car are a necessity.