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Thursday, October 8, 2015

Will General Motors issue recall on defective power steering electric motor on Corvette C7 Stingray and C7 Z06 while recalling over 31k full size SUV's for defective windshield wiper motors?

On the surface, it would be silly to lump together two such distinct car components as windshield wipers and power assisted steering but...

1. This is +General Motors , notorious for hiding problems and procurring the cheapest available components to be installed on their vehicles, with no quality control and no consideration for the price of the vehicle itself.

2.  This is +General Motors , the same company not just lacking respect for the lives of the buyers of their vehicles but openly lying about any problems, safety related or not.

3.  The supplier of the "defective" windshield wiper motors found on full size SUVs is the same supplying motors operating the power assisted steering on the latest generation of Corvette, Corvette C7 Stingray and C7 Z06.

4. The mode of failure is exactly the same, both windshield wiper and power steering motors overheat and shut down under heavy use.

5. If windshield wiper motor failure is recognized by GM as a safety hazard, similar failure in power steering is considerably worse,  considering it happens under high speed conditions and typically during track events (LOL here).

Here is the actual recall, affecting over 31k (for now) full size GM SUV's:

General Motors is recalling its 2016 model year, Lambda-platformed full-size crossovers — the Chevrolet Traverse, Buick Enclave, and GMC Acadia — over a potential issue with the windshield wiper motor that can result in a fire.
The defect: in affected vehicles, the front windshield wiper motor may overheat when in use because of a manufacturing defect.
The hazards: if the front windshield wiper motor overheats, it can catch fire.

Affected vehicles:
The vehicles were manufactured August 18, 2015 to September 24, 2015.
Number of vehicles affected: 31,685 units in North America, of which:
  • 29,295 are in the United States
  • And about 2,400 are in Mexico and Canada
  • 6,400 are in customer hands
The fix: GM has sent owners recall notices by overnight letter and urged them not to use the front windshield wipers until they have been repaired. The repairs involve dealers replacing the windshield wiper motor free of charge to the customer.

GM said that if owners can’t get to a dealership for the fix because of rainy weather, the automaker and dealers will arrange to pick up the vehicle for servicing. And “if repair parts are unavailable, GM will provide a rental car at no cost until parts become available,” General Motors said in a statement.

The recall began on September 30th, 2015.

Owners should: customers looking to find out if their vehicle is included in this GM recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, customers should take it to a General Motors dealer.

Owners can also contact Chevrolet, GMC, or Buick customer service with questions by using the following information.

Contacts:
  • Chevrolet Customer Service: 1-800-222-1020
  • Buick Customer Service: 1-800-521-7300
  • GMC Customer Service: 1-800-462-8782
  • GM Recall Number: 15780
  • NHTSA Toll Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.safecar.gov
  • NHTSA Recall Number: 15V609000
What is described above is oh so typical GM: another cluster fuck.  Interestingly enough and unlike the Corvette C7 buyers, SUV owners will be getting loaner cars automatically, not at discretion of the dealers as with Stingray and Z06.

So the question here is why there is nothing happening regarding the latest Corvette? 

The answer lies in the fact that only a handful of C7 owners drives these cars hard enough to make the problem more obvious  and most never will (just like a problem with windshield wipers would affect even fewer of them since almost none of the Corvettes are driven in the rain period). 

However, using problematic electric motors on SUVs wipers is easily determined, since these vehicles get actually driven.

Perhaps after a few of these flagships catch on fire due to the piece of shit Chinese electric motors, NHTSA may get a few complaints then but otherwise, the Corvette crowd will continue what they do the best: waxing their cars and pretending nothing can happen to their newest acquisition that in reality may be not just an expensive paper weight or boat anchor but a regular death trap as well.
Certainly, there is no need to worry about depreciation of these great cars more than they already sustain, LOL.

For the record, this blog documented the problem with electric power steering failing to assist a while ago...

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